Privacy Policy

Copper Dweller ("we", "us", or "our") operates the platform dedicated to optimizing medical expenses and pharmaceutical costs for residents of British Columbia. We are committed to protecting the privacy and security of the personal information of our Vancouver-based clientele.

This Privacy Policy is governed by the laws of British Columbia and the federal laws of Canada. Specifically, we comply with the Personal Information Protection Act (PIPA) of British Columbia and, where applicable, the Personal Information Protection and Electronic Documents Act (PIPEDA). For residents of the European Economic Area (EEA), we adhere to the standards set by the General Data Protection Regulation (GDPR).

We collect information that identifies, relates to, or could reasonably be linked to you. This includes:

• Personal Identifiers: Legal name, email address, telephone number, and Vancouver residential address.
• Usage Data: IP address, browser type, device information, and interactions with our medical cost optimization tools.
• Financial Context: Information regarding your current medical spending categories (e.g., prescriptions, dental, vision) provided via our assessment forms.
• Cookies and Tracking: Data collected through cookies to enhance site navigation and analyze traffic patterns.

Copper Dweller processes your data under the following legal foundations:

1. Consent: When you voluntarily submit your details to receive an audit of your medical insurance or drug costs.
2. Contractual Necessity: To provide the specific optimization services you have requested.
3. Legitimate Interest: To improve our Vancouver-specific health cost database and ensure the security of our platform.
4. Legal Obligation: To comply with Canadian tax laws regarding the Medical Expense Tax Credit (METC) documentation.

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, audit data is held for a period of 7 years in alignment with Canada Revenue Agency (CRA) record-keeping recommendations for medical tax credits.

Copper Dweller does not sell or rent your personal data. We may share information with:

• Service Providers: IT hosting and analytics providers located within Canada or the United States (under strict data processing agreements).
• Legal Authorities: When required by BC Provincial court orders or federal Canadian law.
• Professional Advisors: Licensed insurance brokers or tax consultants, but only with your explicit secondary consent.

Under PIPA (BC) and GDPR standards, you possess the following rights: